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Health & Happiness

Privacy Policy

HEALTH & HAPPINESS

Privacy Policy

Last updated: 13 July 2026

1. Who we are

This website (the "Site") is operated by Health and Happiness (H&H) UK Limited (company number 09065935), whose registered office is:

The Aircraft Factory, Suite 1.4
100 Cambridge Grove
Hammersmith
London
United Kingdom
W6 0LE

("H&H", "we", "us" or "our").

H&H is the controller responsible for your personal data in connection with this Site.

2. What is personal data?

"Personal data" means any information that can identify an individual, either directly or indirectly, on its own or when combined with other information.

Examples include:

  • Name
  • Date of birth
  • Postal address
  • Telephone number
  • Email address
  • IP address (the identification number assigned to your device when connected to the internet)

3. Personal data we collect

The Site is a corporate marketing website rather than a transactional platform, so we collect limited personal data.

We currently collect personal data through the following channels:

Contact forms

We collect:

  • Name
  • Email address

A short privacy notice is displayed next to the submit button linking to this Privacy Policy so you understand how your data will be used before submitting your enquiry.

Document open-rate tracking

Where we provide documents (such as brochures or reports) through the Site, we use Google Analytics 4 (GA4) to record whether and when a document has been opened.

This information is linked to your browsing session rather than directly to your identity, although when combined with other information it may constitute personal data.

Automatically collected information

We automatically collect certain technical information, including:

  • IP address
  • Device type
  • Browser type
  • Pages viewed
  • Referring URL
  • Website usage patterns

This information is collected through Google Analytics 4 (GA4), as described in the Cookie Policy below.

4. How we use your personal data and our legal basis

We use personal data for the following purposes:

  • To respond to enquiries submitted through our contact form

    • Legal basis: Legitimate interests (responding to enquiries) and, where applicable, taking steps prior to entering into a contract.

  • To understand engagement with documents shared via the Site, operate, secure and improve the Site, and analyse visitor behaviour

    • Legal basis: Legitimate interests and consent for non-essential analytics cookies (see Cookie Policy).

  • To comply with legal and regulatory obligations and establish, exercise or defend legal claims

    • Legal basis: Legal obligation and legitimate interests.

5. Sharing your personal data

We may share your personal data with:

  • Service providers supporting the operation of the Site, currently limited to Google (Google Analytics 4) for website analytics and document open-rate tracking.
  • Professional advisers.
  • Regulators.
  • Law enforcement authorities where required by law or where necessary to protect our legal rights.

We do not sell personal data or share it with advertising or social media integrations on this Site.

6. International data transfers

H&H UK is the controller for personal data collected through this Site and does not share this data with other H&H group entities.

The only transfer of personal data outside the UK or EEA in connection with this Site is to Google through Google Analytics 4, which may process data on servers located outside the UK/EEA, including the United States.

Where personal data is transferred outside the UK or EEA, Google implements appropriate safeguards, including:

  • UK International Data Transfer Addendum;
  • EU Standard Contractual Clauses; or
  • an applicable adequacy decision.

7. Data retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including to meet legal, accounting and reporting requirements.

  • Contact form submissions are retained for 3 months from the date of submission before deletion, unless a longer retention period is required to respond to your enquiry or for legal reasons.
  • Google Analytics 4 data, including document open-rate information, is retained in accordance with Google's configured retention settings.

8. Your rights

Subject to applicable law, you may have the right to:

  • Request access to your personal data.
  • Request correction of inaccurate personal data.
  • Request deletion of your personal data.
  • Object to the processing of your personal data.
  • Request restriction of processing.
  • Request portability of your personal data.
  • Withdraw your consent at any time where processing is based on consent.

You also have the right to lodge a complaint with the UK's data protection authority:

Information Commissioner's Office (ICO)

Website: https://www.ico.org.uk

To exercise any of these rights, please contact us using the details below.

9. Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse and alteration.

10. Contact us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us.

Email: eu_dpo@hh.global

Postal address:

Health and Happiness (H&H) UK Limited
The Aircraft Factory, Suite 1.4
100 Cambridge Grove
Hammersmith
London
United Kingdom
W6 0LE

11. Changes to this policy

We may update this Privacy Policy from time to time.

The Last updated date at the top of this page indicates when this policy was last revised.

We encourage you to review this Privacy Policy periodically.