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Making H&H Group a fair, safe and honest place to work

H&H Speak Up

We have established a whistleblowing system named “HH Speak Up”, to offer multiple ways for all team members to speak up on misconduct.

As misconduct can have a negative effect on our work environment and the Company’s reputation, and even cause economic loss, H&H Group has no tolerance for any misconduct of any team members, service providers or business partners.

H&H Group takes whistle-blowing very seriously and will review all reports and initiate an investigation where possible. Reports are completely confidential and those reporting are not required to reveal their identity until they choose to do so.

Our whistle-blowing service

To ensure that whistle-blowing messages are handled independently and fairly, we have engaged Qin Li Law Firm (member of the Deloitte Legal* global network) to provide our whistle-blowing service, including the hotlines, emails and websites for reporting, and receive the reports firsthand before delivering them to Global Internal Audit Department.

H&H Speak Up

H&H's whistle-blowing system

The system is designed to receive disclosures relating to the matters below:

  • Abuse of Influence
  • Bribery / Corruption
  • Breach of Policy / Procedure
  • Conflict of Interest
  • Fraud
  • Theft
  • Other Unethical Behaviours or Misconduct
  • Non-compliance with WHO Code and H&H Responsible Marketing of Breast Milk Substitutes Policy

The type of information you need to provide when reporting a suspected incidence of misconduct should include:

  • Names of people involved;
  • Names of any witnesses (if applicable);
  • Date, time and location of incident(s);
  • Details of any proof;
  • Money or assets involved;
  • How often the incident has happened.

This service is confidential and you will not be required to reveal your identity unless you choose to do so. You should provide as much information as possible to facilitate any subsequent action or investigation. Personal details and information provided to HH Speak Up would only be disclosed to law enforcement agencies or regulatory authorities with your consent, or as required to meet applicable, laws, rules and regulations.

H&H reporting service

Report Channels

China Mainland

Phone number: 400-966-3922
Email address: hhspeakup@tip-offs.com.cn

Hong Kong

00-852-2531-1738
hhspeakup@tip-offs.com.cn

Australia

1-800-509-530
hhspeakup@tipoffs.asia

New Zealand

The United States of America

1-888-235-5177
hhspeakup@tipoffs.asia

France

United Kingdom

0-808-101-0510
hhspeakup@deloittece.com

Italy

The Netherlands

0-800-022-5713
hhspeakup@deloittece.com

Malaysia

Singapore

Thailand

001-800-852-8406
hhspeakup@tipoffs.asia

Other countries not listed above

H&H's whistleblowing reporting service contact details vary by location. Please select your location below to view the relevant contact information.